Useful publications

Perfect People Skills by A. F. Acland
ISBN: 0099406233

The Business of Listening - Practical Guide by Diane Bone
ISBN: 1560522860

Effective Communication by Chris Roebuck
ISBN: 1840281367

A Guide to Effective Meetings by the Industrial Society

Effective Meetings by Mary Richards
Fenman Training

Inter-Personal Skills Training - A Sourcebook of Activities for Trainers by P. Burnard
Kogan Page

Be Positive - A Guide for Managers by P. Clements
Kogan Page, ISBN: 0749417323

I'm OK, You're OK by T. A. Harris
Pan Books, ISBN: 0330235435

Communicate Clearly by R. Heller
Dorling Kingsley, ISBN: 0751306304

Managing Negative People - Strategies for Success by S. M. Kravitz
Crisp Publications, ISBN: 1560523069

101 Games for Self-Esteem by J. Mosley & H. Sonnet
LDA, ISBN: 1855033518

Body Language by A. Pease
Sheldon Press, ISBN: 0859694062

The Challenger's Pocketbook by J. Townsend
Management Pocketbooks, ISBN: 1870471199

Jackie Broadhurst - 15 March 2008